Session Start: Wed Oct 17 19:36:46 2001 [19:36] * Logging #Opinionated to 'logs\#opinionated_transcript.log' [19:36] What's "logging"? [19:37] *** Joins: smoif (smoif@=CMmaggd-8059.lynx.dialup.pol.co.uk) [19:37] [19:37] keeping a log of everytihng typed [19:37] even the typos [19:37] I'm keeping a text copy of everything said Ken [19:37] nah then smoif [19:37] *** Joins: ScotGirl (scotgirl_l@=iYwpyq547-676-381-770.btinternet.com) [19:37] Justvlike cap'n kIRK [19:37] I'll later convert that to a web-page transcript for those who couldn't attend [19:37] hey up Liz [19:37] right [19:38] celtic suck [19:38] hello smurfette and missy liz [19:38] :P [19:38] uh hello [19:38] Right - first up is to elect a chair-person to conduct the chat [19:38] Liz [19:38] Yeah. But they suck better than anyone else [19:38] just wanted to say hello before rushing off [19:38] bye [19:38] bye Liz [19:38] bye bye [19:38] eek! [19:38] Kieran and Conor are up so I'd rather it weren't me, sorry! [19:38] *** Joins: x_elff_x (x_elff_x@=Estnoly-689.altace.dialup.pol.co.uk) [19:39] tata [19:39] hi elfie [19:39] *** Quits: ScotGirl (scotgirl_l@=iYwpyq547-676-381-770.btinternet.com) (Connection reset by peer) [19:39] hullo [19:39] Okay, we have one vote for Liz who isn't here [19:39] hi [19:39] I nominate DUke [19:39] can I vote for myself? :) [19:39] seconded [19:39] elf [19:39] yep. I go with TK [19:39] * Blackjane nominates TK [19:39] I vote for TK [19:39] yup tk [19:39] ta guys [19:39] * Blackjane seconds as well [19:39] yeah tk [19:40] me too - TK rocks [19:40] okay guys [19:40] ok this sposed to be a serious chat or not? [19:40] any other candidates then? [19:40] yes smoif [19:40] nope [19:40] *** Joins: thanatoszane (webmaster@=4Rfqw-7-894.5800-7.access.uk.worldonline.com) [19:40] hi sis [19:40] hi. [19:40] oh I"m with tk too [19:41] sorry! [19:41] well oh yeah TK defo [19:41] Okay thanks [19:41] I call this chat to order then [19:42] Firstly, I'd like to open questions immediately. The subject for this first batch is regarding where dooyoo is currently at [19:42] who has a question about the current status of dooyoo? [19:42] I have [19:42] okay Ken you'll have the floor first [19:42] any others? [19:43] Okay ken, your question please [19:43] tell me when you are finished so I can hand the floor to JP for an answer okay? [19:43] How long does JP foresee it being before we have Cat Guides back in place? [19:43] Done [19:43] jp [19:43] Managers, I mean [19:44] Jo is working for the next few weeks. At least. So tat's one [19:44] We have a new CM starting on Monday. Sje's called Simone and she is very nice [19:45] Then I figure I'll some more by the end of next week whom I'll have to train which usually takes about 2 days [19:45] Cool [19:45] okay [19:45] ok [19:45] how many do you anticipate the new team to be? [19:45] any further questions on where dooyoo is at now rather than where it is going next? [19:46] (oops) [19:46] sorry about the typos - tired fingers from lugging boxes around all day [19:46] JP [19:47] 3 or 4 plus me. Depends on how much I can hire them for. I have a budget. It also depends on other circumstances, which I'll have more idea about in the next few days. So will you [19:47] Cryptic, but... [19:47] Okay, the next bit will be to discuss where dooyoo is headed in the next few weeks to a month rather than long term, any questions on that? [19:47] aye [19:48] Okay before BJ, we have one more currentish Q [19:48] Bizzy you have the floor [19:48] What is the role of the category guide at the moment as I had a very definite pattern of reporting daily to the category manager [19:48] I feel a bit in limbo at the mo [19:49] * Bizzy^B who's 'outlived' four sports cat managers [19:49] Good Q [19:49] JP [19:49] I sent a mail today using the all 'guides address'. I think for now just use Jo Starr. She'll dom what she can and log anything else to be done [19:50] so we can do it later [19:50] ah that'll be the all guides list i don't appear on ;o) [19:50] lol [19:50] I'm recieving all the mail and I have forwarded everything that is relevant to Jo already [19:50] *** Joins: slsmolblu1977 (dooyoo@=uCwimz361-1-010-666.btinternet.com) [19:51] So you can just mail the same addy as now - it will go to JP and his team still [19:51] I'll make sure you get a 'special' inclusion next time [19:51] :o) - ta, that's me done [19:51] BJ - ask your Q about the next few weeks now please [19:51] A relatively simple one - do you expect the roles of Category guides to change at all [19:51] once the team in Spain is in place, or are we expected to operate in the same way? [19:52] is that the full Q? [19:52] yes [19:52] I think it will be different. [19:52] okay [19:52] JP [19:52] although I reserve the right to come back.... [19:52] I don't want you to have as many points of contact. It's too confusing [19:52] agreed [19:52] I'd prefer it if there were just 2 at the most 3 customer care people [19:53] Other people employed wont have contact with you, they'll just beaver away behind the scenes [19:54] Also those people behind the scenes may come and go more often but I intend to try and have at least 2 staff who are permenant [19:54] does that answer you okay BJ? [19:54] okay yes - for the moment thanks.... [19:54] could I ask one? [19:54] Jill also suggested something: [19:55] perhaps Jo might like to email the guides group [19:55] so she can ask for any specific help she needs? [19:55] or would you rather do that yourself JP? [19:55] no, that sounds like a good idea. [19:55] cool [19:55] Elf, you have the floor [19:56] *** Quits: slsmolblu1977 (dooyoo@=uCwimz361-1-010-666.btinternet.com) (Connection reset by peer) [19:56] I was just wondering about the two or three members of staff you mentioned jp [19:56] will they be multitasking to the point of never being able to read any ops? [19:57] No because we'll be specialising in different tasks this time. [19:57] ? [19:57] meaning they will exclusively be care managers? [19:57] Until now each CM has, to a certain extent replicated certain tasks [19:57] *** Joins: slsmolblu1977 (dooyoo@=YMtgwg841-689-251-345.btinternet.com) [19:58] ok [19:58] Some of them will be exclusively Care mangers [19:59] ok ta [19:59] Some of them will exclusively read opinions [19:59] I'll also be concentrating on Content whereas before it only took up about 25% of my time [20:00] This means I can do stuff like the newsletter, all the special projects and marketing requirements [20:00] okay, TheDuke has a question - the floor is yours duke [20:01] ta [20:01] I'd like to ask how the policing of the site is going to change, especially seeing how hard Jo* worked, and with her extensive knowledge of abusers etc.? [20:02] She's here for a while and we're working on stuff. [20:02] In the future we hope that the need for this role will be minimalised [20:02] You'll recal the recent-ish discussion of an automated way of removing abuse too [20:03] that will be in place sometime in the not-too distant future but we won't announce when [20:03] does that answer you Duke? [20:03] I think so [20:03] Okay, Bizzy Is next [20:04] Is there going to be any change in opinions excepted, such as move to being tighter as regards opinions being more consumer based... [20:04] and Kenjohn after JP replies to Bizzy [20:04] It's just that's how we always wanted sports to be (me & the 4 ex-maanagers).. [20:04] but we are continually getting team reviews and very little in the way of product reviwes etc. [20:05] is that the q in full Bizzy? [20:05] yep [20:05] okay [20:05] JP [20:05] I intend to raise standards it's one of my prime objectives [20:06] Not only for new ops, but also clearing out older rubbish opinions. Actually [20:06] Sports is one area I really ant to hit, many of those football ops are rubbish [20:06] tell me about it... ;o) [20:06] :) part from mine [20:06] lol [20:07] lol [20:07] your not against mascot ops r u [20:07] In some areas the site is more like a message board than an opinions platform, so we gotta change that [20:07] yeah forums! take away alot of crap [20:08] hey gang - turns please [20:08] :) [20:08] If that answers you Bizzy we'll move on to KenJohn? [20:08] yes, thanks :o) [20:08] Are there any plans to introduce a limit on the number of ops that can be posted in a day? This would reduce abuse in a big way. [20:08] *** Quits: HerbVoid (dooyoo@=DGVX6RZA11.ipt.aol.com) (QUIT: User exited) [20:09] No. [20:09] *** Joins: mo79 (mo@213.123.17.il596=) [20:09] short and sweet [20:09] Some users 'store opinions and enter them all in one day [20:09] I wouldn't want to penalise this [20:09] I do however want to stop churners and bad writers [20:10] How? [20:10] I think that attitude of old was to try and educate bad writers [20:10] I dont want to do this anymore, it's too draining on resources [20:10] Works sometimes [20:11] You can tell if someone has potential [20:11] no? [20:11] no [20:11] erm [20:11] yep. And if they haven't? [20:11] read my beenz opinon young man? [20:11] lol [20:11] turns please peeps :) [20:11] sorry! [20:11] i feel like i'm in court ooh - quiet now [20:11] *** jennifereccles is now known as jennifer3002 [20:12] but yes good Q, would Alk have survived his first 200 ops on those criteria? [20:12] Nope [20:12] well, i know I'd not have got past the first ten! [20:12] lol theres hope for me yet then [20:13] You can't let 100 rubbish writers stay though in the hope that a few of them will come good, it doesn't make good business sense [20:13] I agree [20:13] Good point Del [20:13] I think to an extent you answered the Q [20:14] They are costing dooyoo hard cash [20:14] There are many very writers on dooyoo that didn't need traing I'd rather devote my time and attention to them [20:14] Yourself, for example [20:14] Yeah JP. But the churners must cost you guys a fortune [20:14] Okay I think we should push on as Jennifer has been waiting a while okay? [20:14] It'sone thing to encourage a good writer to write in a certain way and another thing to get someone who writes badly [20:15] to write well [20:15] Churners cost money so I'll just delete them [20:15] GREAT [20:15] eek [20:15] Jen next then [20:15] the floor is yours Jen [20:15] thanks tk [20:15] it's just about the payment structure and will it change [20:16] The payment structure may change but if it does it will reward good writers over bad writers [20:16] No plans yet tho' [20:16] in what way [20:16] No plans yet [20:16] ok [20:16] lets start a thread about this [20:16] later [20:17] if you have no plans, how do you know? [20:17] oops sorry [20:17] Okay then TheDuke is next [20:17] right, going back to what Becca said earlier, and JP said about raising standards [20:17] He said MAY , just covering all bases [20:17] go ahead Duke [20:18] does JP plan on raising stadnards by being harsher on new ops, or by educating current members to be more honest in their ratings - something I think is not happening at the moment IMHO [20:18] Maybe it would be better to do both? [20:18] If that's how you feel [20:19] Defo gonna be harsher tho [20:19] yup [20:19] ok, thanks [20:19] you may recall a discussion a while back [20:20] hmm, i actually got a q to add, some add to me the que, or whatever... [20:20] we then discussed how we could send an automated mail after someone submits more than a set number of ops in a single day [20:20] not very good at keeping in touch with people [20:20] will do mo [20:20] chrz [20:20] poop [20:20] that was a terrible question [20:20] That mail would suggest they read the members ops on writing etc [20:21] great idea [20:21] and also tell them that the highest paid, most successful write fewer more detailed ops etc [20:21] that helps steer those who want to learn [20:21] then the others who don't learn can be dealt with more sternly [20:21] okay does that answer you Jen? [20:22] yup [20:22] okay [20:22] Jill do you want to ask yours now? [20:22] Ok [20:22] Um... [20:22] I wanted to go back to focussing on product opinions [20:22] Bizzy will be after JP replies to Jill [20:22] I think forcing through product only opinions will mean the site loses a lot of the "sticky" categories that create community and keep people coming back. [20:23] and I think the site'll need those just now [20:23] confidence will be dented [20:23] Mo79 will be after Bizzy [20:23] good point Jill [20:23] JP anything to add? [20:24] Oh mind you [20:24] while I'm here.... [20:24] I think we'll always have nonproduct opinions. We'll always have Speakers corner [20:24] according to those stringent ol' bad ops things [20:24] lol go ahead while JP is typing [20:24] I'd have been deleted long since, so feel free to ignore me! [20:25] But when you and alk started there weren't good examples on the site [20:25] Now there is. So the standards have been set [20:25] um... [20:26] there were a lot better than me! [20:26] There is more help too [20:26] Cat Guides, good members, and lots of how to cats about dooyoo use [20:26] they weren't there back then [20:26] also OpCom itself is sort of educational [20:26] I think we all learn from each other [20:27] hmmm... what's happening to the not paying for NUs then? [20:27] anything to add Jill? [20:27] wouldn't that be less um.... [20:27] elitist? [20:27] *** Joins: pjs21 (dooyoo@=mcngbu43-4-57-106.dialup.lineone.co.uk) [20:27] We just can't implement it at the moment [20:27] But it should be coming with the new development [20:28] Which at lasyt count was Jan/Feb [20:28] and so no need to delete people willy nilly then, surely? [20:28] ah [20:28] not too long then [20:28] Mmmm [20:28] okay Jill? [20:28] ok [20:28] Bizzy has the floor then [20:28] Are there plans to return a link to the guide's profile pages on their given category's pages, as I feel we're hidden away in that single community page. [20:29] That's something I intend to try and resolve. Unfortunately parts of the site [20:29] must stay the same for all the countries [20:29] branding and all that [20:30] v. annoying but kinda necessary [20:30] okay :o) [20:30] I agree tho [20:30] cool [20:30] JP is typing [20:31] Get ready Mo [20:31] when he finishes, you gop [20:31] I also got in trouble for adding that link in the left margin [20:31] finished [20:31] Mo has the floor [20:31] bit of a freebie-hunter question...but, last summer amit kind of vaguely hinted dooyoo would send out, for instance promotional items to valued writers to review - and i just wanna know, is that still in the pipeline or just non-existent now? [20:31] Jp will have to go in a few [20:32] so one more Q now, then the rest via the message boards, or wait till the next chat in 2 weeks [20:32] We can still do that. I'll work on it. we still have sales and marketing based in Cheesywick [20:32] nice one [20:32] One last Question [20:32] and I'd like to pick one myself [20:33] ewww [20:33] soz folks gotta apck my life into some suitcases [20:33] are you allowed to do that? [20:33] one a lot have asked recently, but none dare voice tonight [20:33] better book your return flight for a couple of months time [20:33] best of look JP [20:33] why mike? [20:33] luck eveb [20:33] for all of them I must ask: Are dooyoo now pretty secure and ready to last? [20:33] even, eek fingers [20:33] christmas, of course [20:33] nice q! [20:33] couldn't be anything else [20:33] aaah [20:34] Dooyoo now has very achievable targets. If we reach those targets we're in a very good position [20:34] and if not? [20:34] If we reach those targets we get a heap of money bigger than the inital round of funding [20:35] If not there are other plans afoot [20:35] But we will, that's why we made those cuts [20:35] If we'd made them last month we'd have reached our targets by now [20:36] In this environment no business is safe, but we're in a good position [20:36] and not alot of businesses can say that [20:36] I'm confident, otherwise I wouldn't be going to Spain [20:36] cool [20:36] JP needs to go [20:36] Go for it JP [20:36] good luck, JP [20:36] good luck then JP [20:37] and with that, I'm off. Next time we'll chat longer. promise. [20:37] Thanks a lot for doing this JP, good luck [20:37] Thanks to you all for a great chat [20:37] all the best [20:37] thanks for coming in [20:37] good luck [20:37] adios [20:37] thanks John [20:37] hasta pronto [20:37] thanks jp and good luck for madrid [20:37] BOL JP [20:37] I'll stay around a while, but the Team Chat officially ends here okay? [20:37] bueno suerte [20:37] Kay [20:37] ---------------------------------- [20:37] :-) [20:37] *** Quits: mikestones (mikestones@=c3o419-qh8-ral8p.lan.ntl.com) (QUIT: User exited) [20:37] * Blackjane draws a line under the team chat [20:37] I have to dash now everyone [20:37] cya jill [20:37] * x_elff_x oversteps the mark Session Close: Wed Oct 17 20:37:47 2001